Corporate Headquarters

Contact Customer Service Still need help?
Contact our customer service department

Do you have questions about products or services?
Are you experiencing any issues with your products or services?

Barr Tell makes it easy for you to find the answers you need. We offer you several different ways to make general inquiries and receive troubleshooting assistance. Our goal is to answer questions or solve problems in the simplest and most direct fashion.

Once you have requested support through one of the designated methods shown below, one of our representatives will either connect with you directly or contact you to provide the information and support services you need. We appreciate your business, and we look forward to providing solutions that meets your all your Telecom needs.

Requesting Support by Phone or Fax:

For any inquiry you have, we invite you to contact our Customer Service department. We will connect you with a representative who has the skills necessary to assist you.

Our Office hours of operation are:

Monday through Thursday 9 AM – 6 PM
Fridays 9 AM – 2 PM
*All times EST/EDT*
Customer Service Number: 212-444-9922, 866-948-6216
SMS Text Us at: 212 444-9922 and/or 212 226-4420
To Contact Us By Fax: 212 812-6405
Contact us by email:support@barrtell.com
Office Phone: 212 226-4420

Requesting Support by Opening a Ticket Online:

Please visit the Submit Support Ticket section below on this page to open a support ticket. Once your ticket has been opened, the right Person will promptly contact you to help answer your inquiry or troubleshoot your issue.

Self-Guided Support:

Please visit our prepaid cell phone FAQ section to see if your problem or question has previously been answered. Many questions we receive are similar in nature. We have posted the answers to those in our FAQ section to make them easy for you to access at anytime.

Making Inquiries by Mail:

In the event you need to reach us by mail our address is:

Barr Tell USA, Inc.
218 East Park Ave.
Suite 522
Long Beach, NY 11561-3521